Higher Education Richmond

Dana Dise

Tonight was my me and my bfs second time buying glass from higher education and Morty was just as helpful and pleasant as she was the first time. Just one of those people that are easy to talk to and damn good at sales considering both times we’ve been in we’ve spent $300+ loll highly recommend they have some awesome pieces!

Bart Nail

I don't give bad reviews lightly, but Higher Education robbed me of $70. They did this by selling me a cheaply made knock-off grinder (photos attached) and then refusing to accept a return. Higher Education are criminals who are damaging the name of an American Company, Cali Crusher, as well as trust in local businesses. I brought the clean and unused grinder back into Higher Education, along with the receipt, and proof that it was a knockoff. The Owner's reply after acknowledging that it was fake grinder was: "No returns. No returns, no exceptions. Do you want me to keep repeating myself?" This is the most unprofessional and disgusting way of doing business I've seen from a RVA proprietor outside of Seibert's Towing. Selling cheaply made knockoff goods for premium price of $70 and refusing to accept returns is simply criminal. The Owner has made this practice his policy, and for that reason Higher Education does not deserve your business. PS: The Grinder is fake because: 1) It visibly doesn't have Cali Crusher Homegrown's patented 4-Way Quick Lock System. 2) The Star logo is in the wrong position, it should be beneath the "A". 3) It has a cheap plastic pollen scraper, instead of Cali Crusher's signature guitar pick shape. EDIT #1 RESPONSE TO 'the owner' : 1) The product was never used and was 100% clean. There was no smell, nor did you ever make the claim about any smell or usage while I was in the store. 2) The product is without a shadow of a doubt a knock-off. It was not produced by Cali Crusher, and it is not a Cali Crusher Homegrown grinder. Look up Cali Crusher Homegrown to see what the American Made product actually looks like.

Johnny Bravo

Did not feel very welcomed by one of the employees, however had much better vibes from someone different on a 2nd/3rd visit. As selection goes this place has a ton of glass, certainly WAY more than I've seen at any other shop. I especially like how they are actively involved in helping people learn by offering classes in store and by posting daily videos on their facebook. I am so far out of the loop I was not even aware of diffused downstems until I saw them promote a gravlabs piece. I believe they even periodically give away clones. I do not need new pieces but I will certainly try my best to support this business and recommend it to anybody looking.

Jenny Houser

Went in 30 minutes before closing on accident and still got the friendliest and best service ever. Many other clients were shopping but the one person working handled it was Grace and ease. Knowledgeable about product and not pushy at all. I will absolutely be a return customer.

Kylee Vaughn

Love Debbie so much she clearly has education and care in her skill and position. She's the only one to show real care and tentiveness to customers and sales. I find that shes the only one fully aware of pricing and any inquiries you may have in any aspect of the shop. Love the shop and the vibe. Hope the moral and staff can become all equally the same.