Old Town Vapes

Craig Ward

I left the review, because it is my experience.I received a bad product, not as a one time customer but I have only bought from you since I switched. I have no memory of a time I’ve seen or been informed of your policy on returning defective products. However to me this policy should be in existence to prevent you from abusive behavior from clients who want something for free and fraudulently attempt to steal products, common sense is that wasn’t my intention and the business is customer service, I don’t see how this can be worth the loss of my business. One month, 4 bottles, 1-2 packs of coils depending..your profit covered the swapped bottle and then you could contact distributor and negotiate the situation, that’s why I the consumer would purchase from you, convenience…..you could retain the client, and enforce your policy on those customers who are not profitable…doing me that way was not the best solution….that’s my point and you would rather not help a customer in common sense and offer me half of your profit off the next purchase….but I’m supposed to eat the original product…..either way, my prayers are with you as well, i appreciate yours. “Dealt with this guy for quite awhile ……. Get the same juice and coils consistently….picked up a frozen fruit monster black cherry and it immediately didn’t taste correct, no flavor or nicotine . I took it back to exchange it and the owner tells me that he does not refund or exchange any products after explaining to him that I have been buying this juice for quite some time from him and that he was welcome to try some, but it was not right He offered me a percentage off of my next purchase instead of just swapping out the bottle for the correct product …..horrible Business tactics And customer service and I even knew I could order the stuff cheaper on online, but wanted to deal with local small business I will not do business with him ever again and urge others to purchase elsewhere”

samantha j (Sam)

Helpful & courteous staff, great rewards program, and weekly deals! Wide selection of a great variety of products - if they are out of stock of something they’ll let you know when it’ll be in (typically within the week) Very comfortable & chill atmosphere. They are knowledgeable abt their products & will assist in helping you discover the perfect product to fit your needs whether it be quitting smoking, natural pain relief, custom builds etc. And they don’t pressure up sales either! The new location fits right in with the doodle station. I love that they are indeed LGBT friendly. Not only that, as a woman, it’s nice that at least half the staff are women as well. The men on staff are great too! Never condescending or threatening like other shops I’ve experienced. They are truly the best around!

fa b (Peechezzsc1980)

I normally go to Greenville for my CBD decided to go in here. Female employee was very courteous explained everything and helped me pick something similar. She was very patient with someone like myself who didn’t know what they wanted.

Amber Barger

First time customer today, was greeted with kindness and shown great customer service. Noticed right away the shop had a large section of vapes to choose from (I like lost Mary vapes - they have lots of flavors) and their pricing is super affordable, actually the cheapest I’ve come across since I’ve relocated to South Carolina 6 months ago from New Jersey. Just wanted to stop on here and say thank you and I will be an on going customer. 🎃🦇

Mason Ladd

Nobody should ever go to another vape shop, this the one for sure!!! Y’all are the best, Brianna is always so helpful!